

America First, Also means Patient First!
Patient Centricity is a key strategy to improve healthcare operations and services.


If we want plans and budgets to be credible; they must promote trust.
Traditional budgeting and planning models are proving to be ineffective in today´s uncertain and dynamic economy. Competitors appear from anywhere with almost no barriers, driving down prices and reducing margins across customers, channels, products and services. Almost finishing the second decade of XXI century, digital business is a reality. New business models require better methods to allocate resources in order fund new sources of competitive advantage to deliver an acce


7 tactics to be customer centric
With or without NAFTA, organizations need to refine their business models to deliver products and services with the best quality, functionality, and price possible, according to the perception of the customer and get an acceptable ROIC for the investors. Not all clients must be treated or rewarded in the same way, which is why the resources allocated to the sales and marketing areas have to be assigned more carefully in times of uncertainty to deliver the expected financial r

COHERENCIA: Modelo centrado en el cliente
Tanto Bexit como Mexit ya están afectando el entorno de los negocios para las empresas que operan en los mercados de Iberoamérica. Muchos directores financieros "dicen" tener metas claras de crecimiento, y sin embargo, no existen evidencias que indiquen que exista un entendimiento claro de acciones a ejecutar para obtener el crecimiento deseado. Por otro lado, en entornos de incertidumbre no siempre una estrategia de crecimiento es lo mas adecuado, ya que como muchos CFOs con


SAP BPC is only as good as the professional building it!
Some organizations in their eagerness to improve decision making, decide to acquire BPC software and hire consultants, which do not always reach the expected results to improve profitability or properly execute customer-centric strategies. Loss of credibility, poorly defined scopes, erroneous algorithms, unmotivated users are just some of the effects that anyone can perceive when professionals with the lack of leadership fail in their BPC initiatives. For example, Financial S